After an initial questionnaire and scheduling a phone consultation with a writer, our process includes multiple drafts and periods for your feedback before and after consultation. The full process takes 2-3 weeks from the day of purchase.

You can see the process diagrammed out here.

Yes! Just like with any other professional service (tutoring, personal training, life coaching), this is an investment in a brighter future.

With a professionally written resume, you’ll land a new job faster. That means your investment will return a salary increase, months of free time returned to you, and potentially months of living expenses saved if you’re currently unemployed!

Three main things set us apart:

#1: Thoughtful Individual Attention: We offer more touchpoints with your writer than any other major service in our category. With a required phone consultation, multiple revision periods, and the ability to communicate with your writer by email at any time, we go far beyond just a questionnaire to get to know you. Clients often tell us they’re blown away by their writer’s professionalism and willingness to go the extra mile.

#2: Unparalleled Customization: There is no “one-size-fits-all” resume– only targeted resumes land jobs. That’s why we have you send us actual job postings for us to customize your documents for. Our writers go through extensive training in analyzing job descriptions and incorporating the exact language that proves to recruiters you can do the specific job they’re hiring for.

#3: Conscientious Follow-Up: We’re honest about this – job searching is a difficult, holistic process, and a resume won’t get you hired on its own. That’s why we give every client a guide on tailoring and submitting their documents and a complimentary job search follow-up call to make sure you’re on the right track after working with us! 

Yes! Every client schedules a 30-minute phone consultation with their writer. Your writer will also send you an introduction email shortly after your purchase and from then on, you can communicate with them directly over email at any time.

Yes! We incorporate keywords from the job descriptions you send and use simple but elegant ATS-compliant formatting to make sure those keywords scan properly. This ensures your resume is likely to come up when a recruiter searches for qualified resumes in their ATS and that recruiters can see your key qualifications when quickly skimming it.

It’s worth noting too, though, that Applicant Tracking Systems aren’t as big of a deal as you might have heard – there is a lot of misinformation out there about them. An ATS will almost never auto-reject a resume, and it is always up to the individual recruiter whether they read every resume or not. You can hear more in this episode of our Career Warrior Podcast.

Yes! You can see a sampling of client reviews on our website here and on Trustpilot here.

Absolutely – scroll through a PDF of some successful resumes and cover letters here.